Privacy Policy

This Privacy Policy is intended to inform you of the treatment that your personal data receives, when you browse or use the services included in our website, so that you can freely decide whether you want to provide them for the purposes that are contained in this document.

1. Who is responsible for the processing of my personal data?

We inform you that the entity responsible for the personal data we request is: SOLARTECNIK IMPORTADORA Y DISTRIBUIDORA S.L. with address at Pol. Industrial lladie gojain no1 road A3006, 01170 Legutio (hereinafter SOLARTECNIK).

If you want to contact us, you can do so at:

  • The following email address: info@solartecnik.es
  • The following phone number: +34 943 79 61 98

2. For what purpose will my personal data be processed?

Your personal data will be used for the following purposes:

  • Attend to your request.
  • In the event that you contract any of our products or services, we will use your personal data for the management and billing of the same.
  • We will keep your contact details to inform you periodically about the products and services, own or third parties that we understand may be of interest to you.
  • Know your tastes and preferences to improve the quality of our products and services.
  • Register your IP address used for browsing our website and your consumption habits to manage our marketing actions.
  • We use cookies to improve and personalize the service offered, as well as facilitate navigation. If you want more information regarding cookies you can consult it at the following link: “Cookies policy

3. Commercial communications.

The provision of your personal data in any of our registration forms implies your express acceptance so that we can send you our own or third party information that we understand may be of interest to you. The submission of this information is a substantial part of our business and is therefore associated with the contracting of any of our products or services.

However, we remind you that you can object at any time and free of charge to sending these communications, by sending an email to the address indicated in the first point of this document.

4. How long will my personal data be kept?

Your personal data will be kept for the time strictly necessary to provide you with the contracted service or product. Once the service is completed, and/or the warranty on the products purchased we will keep your data for five years, which is the standard limitation period of civil or commercial liabilities. However, you should be aware that these retention periods could be extended by legal modifications or an appreciation of criminal responsibilities. Once the responsibilities arising from the contract have been prescribed, we will destroy all your personal data.

We want to keep your contact details indefinitely to send you periodic information about products and / or services, own or third parties, that we understand may be of interest to you. Therefore, if you do not wish to receive commercial information, own or from third parties, you can object by indicating it at the following address: info@solartecnik.es

5. What data should I provide?

All personal data requested that are marked with an asterisk are essential to acquire or contract our products and / or services. If you do not provide any of these mandatory data we will not be able to attend to you.

6. Will my personal data be transferred to third parties?

No, your data is not transferred to third parties.

7. Your rights.

  • You have the right to access your personal data.
  • You have the right to request rectification or deletion.
  • You can withdraw the consent given at any time.
  • You can request the limitation of the processing of your personal data.
  • You have the right to object to the processing of your personal data.
  • You have the right to the portability of your personal data.

To exercise any of these rights you must submit a request at the address of the person responsible for the file that is included in the first point of this privacy policy. If you want more information regarding your rights or how to assert them, you can contact the Spanish Agency for Data Protection –www.agpd.es-.

8. Cookies.

We inform you that SOLARTECNIK has cookies installed on its systems, with the sole purpose of improving and personalizing the service offered as well as facilitating navigation, cookies are only associated with an anonymous user and a computer, not allowing access to personal data. Cookies are small text files that the browser stores on your computer’s hard drive. When you browse through our website, our server will be able to recognize cookies and provide us with information about the language selected on your last visit. Most browsers automatically accept the use of cookies, but you can configure your browser to be notified on your computer screen of receiving cookies and be able to prevent their installation on your hard drive.

9. Quality of data.

The User guarantees that the Personal Data provided to SOLARTECNIK are truthful and is responsible for communicating any modification in them. The User will be solely responsible for any damage or injury, direct or indirect, that could cause SOLARTECNIK or any third party due to the completion of the forms with false, inaccurate, incomplete or outdated data. The User must not include personal data of third parties without their prior informed consent of the provisions of this privacy policy, being solely responsible for its introduction.

10. Confidentiality.

Your personal data is classified as confidential information, therefore, any processing of this data will be carried out guaranteeing the utmost secrecy to third parties and applying the necessary security measures to ensure their security.

11. Security measures.

SOLARTECNIK has taken the necessary measures to avoid the alteration, loss, treatment or unauthorized access of personal data, taking into account at all times the state of technology, the nature of the data stored and the risks to which they are exposed, whether they come from human action or the physical or natural environment, however, the User must be aware that the security measures on the Internet are not impregnable.

12. Particular conditions.

Certain services provided by SOLARTECNIK, may contain particular conditions with specific provisions regarding the protection of personal data, being therefore applicable the particular conditions of each case. In everything not regulated by the particular conditions, the general conditions contained in this privacy policy will be of supplementary application.

13. Minors.

Children and young people under 14 are cautioned to need permission from your parents or guardians to provide personal data on the SOLARTECNIK website.